Technical Support – Vectorworks
All Vectorworks software purchased from Resolve Software comes with 12 months of free technical support.
Please look through the Vectorworks TechBoard to see if your question has been answered there before contacting Tech Support. And before you get in touch, please take a look at the following tips for making a more effective support request.
To submit a tech support request online, visit our tech support request form.
Members of Vectorworks Service Select have ongoing Priority Technical Support. Your requests should go through your company’s Tech Support Liaison, who has the contact information for our dedicated phone line and email address.
Technical Support – Cinema 4D
Cinema 4D products are supported by Maxon Computer USA. Please visit their website or call their technical support line at (805) 376-3333.
Our downloads section includes important updates to Vectorworks as well as some free tools and commands.
Nemetschek North America Tech Board
This discussion board is an excellent resource. There are sections devoted to each of the Vectorworks products, and the board is monitored by NNA Technical Support Staff. Point your browser to: http://techboard.nemetschek.net
There are a number of mailing lists devoted to Vectorworks products. These forums are a great place to exchange ideas with other users, or to pick up tips and tricks. You can join any or all lists, remove yourself at any time, and even search the archives.